Privacy Policy - Whatsapp messaging

Last updated: September 10, 2026

Tanoti ("we", "our", or "us") operates the Tanoti online store and related services. This Privacy Policy explains how information is handled when we use our internal WhatsApp messaging application to communicate with customers about their orders.

1. Information We Use

When processing and communicating about an order, we may use information that you have provided to us, including:

  • Your name
  • Your phone number
  • Your order number
  • Order details, such as products purchased
  • Order status and fulfillment information
  • Other information necessary to provide customer service and communicate with you about your order

We only use information that is reasonably necessary for these purposes.

2. How We Use Your Information

We may use your information to:

  • Send order confirmations and updates through WhatsApp
  • Provide shipping and fulfillment updates
  • Notify you about changes to your order
  • Respond to customer service requests
  • Communicate with you regarding your purchases

We do not use the WhatsApp messaging application to send unrelated promotional messages unless you have otherwise consented to receive such communications.

3. WhatsApp and Meta

Our WhatsApp messaging functionality uses services provided by Meta Platforms, Inc. and WhatsApp.

When we send messages through WhatsApp, relevant information such as your phone number, name, and order-related information may be processed by Meta and WhatsApp in accordance with their applicable terms and privacy policies.

We recommend reviewing WhatsApp's and Meta's privacy policies for information about how they process data on their platforms.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share or provide access to information to service providers that are necessary for operating our store, processing orders, delivering products, providing customer support, or sending communications.

These service providers may include Shopify, Meta/WhatsApp, shipping and logistics providers, payment service providers, and other technology providers that help us operate our business.

5. Data Security

We take reasonable measures to protect the information we process from unauthorized access, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain customer information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, and complying with applicable legal and regulatory requirements.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.

You may contact us using the details below if you have questions about your personal information or would like to make a privacy-related request.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Tanoti
Email: tanotiofficial@gmail.com
Website: https://www.tanotiofficial.com