FAQs

How can I pay for my order at Tanoti?

We support the following payment options

  • Credit Card
  • Debit Card
  • Net Banking
  • Upi

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses, and passwords.

If your payment is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.

How long does it take for an order to be delivered?

In stock Product: 7- 10 Working days

Made to order: 15 - 21 Working days

International deliveries vary depending on where you are ordering from.

We do make orders on priority as per customer requests.

For priority order contact us on +91 8779668755 or tanotiofficial@gmail.com

Do you customize clothes? If Yes, is it charged extra?

Yes, we customize for a perfect fit. If the piece requires to be entirely customized, the customization charges vary from outfit to outfit.

Please contact our care team via email at tanotiofficial@gmail.com or call at +91 8779668755 from Monday to Saturday, between 11:00 AM to 6:00 PM (IST). We will look into the issue and respond to you within 48 working hours.

How do we customize our outfit?

Please contact via email at tanotiofficial@gmail.com or call +91 8779668755. We will set up a meeting with your for your dream outfit.

How to measure?

Customizing one’s garments requires correct measurements. There are a few easy steps to follow to measure one’s self. Please go through our “How to Measure” page before taking your measurements. Do take measurements over thin garments, keeping the tape level, close to the boy but not tight. You will need help with your measurements especially across the back shoulder, armhole, bicep so does have someone else take your measurements for you, it will be more accurate.

Do you have any retail stores?

No, but we do have a workshop in Goregaon, Mumbai.

We also actively participate in exhibitions and pop-ups at stores across the country.